Tell us about your role, and career journey at PayPal:

I started my journey at PayPal in Global Financial Crimes and Customer Protection (GFCCP), supporting the Holistic Onboarding and Underwriting (HO&U) team, where I built a strong foundation in financial crime risk assessment and onboarding controls by conducting due diligence investigations and underwriting analysis for new or expanding front-book merchants and partners. As someone who likes to know how the cake is made, I chose to pursue an internal Business Risk and Control Lead (BRCL) prospect supporting Global Credit Risk and Collections as well as the Small Business and Financial Services (SMB&FS) organization, enabling me to learn more about how many of our back-end processes work and strengthen my familiarity with our consumer product offerings. As a BRCL, I supported First Line of Defense (FLOD) risk management efforts across the risk lifecycle, partnering closely with the business to identify, implement, and assess risks and mitigation strategies. More recently, I have been blessed by the opportunity to transition into my current role as a Compliance Manager for our Credit Products, providing independent oversight and regulatory guidance from the Second Line of Defense (SLOD) perspective to ensure we continue operating within established risk and compliance frameworks. One of the day-to-day responsibilities I really enjoy is fostering close relationships with my cross-functional colleagues and partnering to enable business priorities with sound compliance management practices.

What kinds of people excel on your team and which roles are you bringing on next?

The people who tend to excel on this team usually have a professional background in credit, financial services, or regulatory compliance, especially in roles where they've partnered closely with product or business teams. They're comfortable supporting business initiatives throughout the product lifecycle, from early ideation and design through launch and post-launch monitoring. In addition, they have strong analytical skills and can break down complex business processes, identify potential regulatory or compliance risks, and translate those risks into practical recommendations, which may include requirements, controls, or key considerations that help the business move forward responsibly. Finally, as is true across the PayPal ecosystem, the most successful team members have an excellent ability to multitask and manage competing priorities under demanding deadlines, particularly in the context of a rapidly changing environment.

"PayPal's global scale helps create opportunities to collaborate with cross-functional teams across Product, Engineering, Risk, Compliance, and Operations, which enables me to see how my work contributes to broader business outcomes."

What makes your team's work meaningful to PayPal's mission and customers?

Credit Product Compliance plays a key role in helping to enable financial products to be both innovative and responsible. By ensuring products are designed and operated in alignment with regulatory requirements and consumer protection standards, Compliance helps create a foundation of trust that helps allow customers to confidently send and receive money, shop, and sell on digital platforms. Through early engagement in product development and ongoing oversight, we help embed safeguards, transparency, and appropriate controls that make our merchant and consumer customer experiences simple, personalized, and secure in support of PayPal's mission to revolutionize commerce globally.

How do PayPal's leadership principles shape your approach to leading your team and the way you show up each day?

Because the success of our team is deeply intertwined with that of our business partners and broader cross-functional stakeholders, PayPal's Leadership Principles serve as the backbone of our team. Each of us Put People First by investing in each other's growth, consistently providing and seeking constructive feedback to create an environment where everyone can contribute at their best. On our team, this looks like recognizing individual strengths, encouraging transparent communication, and prioritizing collaboration to build trust and foster belonging across career levels and workstreams. Working Customer Back guides how we approach problem-solving; we begin by understanding the needs of our customers and then work backward to help ensure proposed solutions address those pain points in a meaningful, compliant fashion. In practice, this means partnering closely with product and business teams to help design solutions that are both compliant and created to be simple for customers to use. Finally, we Win Together by collaborating and executing as a unified team. We move quickly while maintaining strong communication across functions, recognizing that the best outcomes come from working collectively rather than in silos. Our team members support one another, share knowledge, and stay aligned on priorities so we can deliver thoughtful solutions that enable the business and protect our customers.

What do you enjoy most about working at PayPal?

One of the best things about working in fintech, especially at PayPal, is the opportunity to operate at the intersection of technology, finance, and innovation while having a meaningful impact on millions of customers. I really believe in the global democratization of payments; being able to support initiatives that open financial ecosystems or otherwise are designed to simplify how people send and receive money in new markets is incredibly energizing. Another great thing about working at PayPal is the Company's large size, offering exposure to complex and evolving challenges. PayPal's global scale helps create opportunities to collaborate with cross-functional teams across Product, Engineering, Risk, Compliance, and Operations, which enables me to see how my work contributes to broader business outcomes.