We are customer-obsessed

    Each day we have the opportunity to support personal and business customers from around the world. We are looking for people to join our team who are passionate about creating effortless experiences for customers, resolving their issues, and strengthening their relationship with PayPal. Within this team, your primary objective will be to generate solutions that enhance our customers' experience and stimulate innovation through the new insights you gain each day. This isn’t a job where you just read a script. You’ll be empowered to resolve our customers’ questions by using creativity and skill to provide compassionate, practical solutions.

    PayPal’s Global Customer Services team operates worldwide, with teams in North America, Latin America, Europe, and Asia Pacific. Our team members come from all backgrounds and are a part of one team that has growth opportunities within the organization. Click to view more information on different locations where we are hiring Customer Service professionals.

    View all Customer Care Jobs

    Get to know us

    PayPal has been recognized globally over the years for our Customer Services Organization.

    • China GCS selected as China Best Contact Center award for 11 consecutive years (2011-2022).
    • Great Place to Work Philippines certificate recipient (2019-2021).
    • PayPal Ireland awarded the Best Large Contact Centre of the Year and Best Learning & Development Programme by Irish Contact Center Managers Association (2022).
    • PayPal Brazil named Top Customer Service Organization – Fin Tech by Conarec (2022).
    • PayPal Omaha named as # 1 Large Employer, for the 10th year in a row, in Omaha Magazine’s Best of Omaha awards (2013-2023).

    What we offer

    Global Customer Service Team: Living Our Values

    Value and culture

    We believe when everyone is included, anything is possible. Learn more about our commitment to Diversity, Inclusion, Equity & Belonging here.

    Training

    We offer extensive training for our new hires. This includes hands-on experience where new hires are observing, learning, and taking notes in a formalized training. Following that, new hires go into “nesting”, which is a practice environment where they are reverse shadowed before going live on their own.

    How we recruit

    We're excited to get to know you better and share more about PayPal. Through the recruitment process, you'll learn more about our people who work here, our culture, and the benefits we offer. Plus, we'll give you more insight into the position, the team, and your new teammates. Click here to learn more.

    Meet PayPal employees

    Empowering your growth, health, and balance.

    Want to make your mark on the world? Are you inspired to do great things… like really great things? You’ve come to the right place. At PayPal we champion your financial, physical, and mental health by offering valuable benefits and resources to help care for the whole you.

    Explore Benefits Available to You