Making sure we match

    Here’s what to expect:

    Our recruiters will reach out by phone to chat about the position and your experience. If you’re a good match, we’ll set up interviews with team members. This is your chance to learn about PayPal's culture and the role. Feel free to ask questions to get a better sense of the role, environment, and challenges.

    Right now, we're interviewing virtually. Following are some tips to help with virtual interviews.

    The virtual interview

    Our goal is for you to feel comfortable and confident during your interview. Preparation will help you gather info, answer questions, and stay present.

    Wherever possible, we’ll send you names and focus areas for a more informed chat.

    Our virtual meetings will take place on Microsoft Teams, and your invite will include the link and a backup phone number in case of technical issues. If you have questions, feel free to reach out to your Recruiting Coordinator or Partner.

    Interview tips

    Give technology a test run

    You have enough to focus on during the interview without having to worry about any hiccups.

    • Take some time to check everything is working beforehand.
    • Make sure you’re set up on Teams for your virtual meeting, your signal strength is adequate, and both camera and microphone work. Preferred browsers for Teams are Microsoft Edge and Google Chrome.
    • We recommend connecting to the meeting a few minutes early.
    • If you experience technical difficulties during your interview, close out of Teams and rejoin.
    • If you are still unable to connect, make sure you email or call your recruiting contact immediately.

    Set the scene for success

    Create a relaxed space where you and the interviewer can talk.

    • Find a spot that is well-lit and free of distractions.
    • Make sure to mute your phone and silence any notifications on your computer
    • Dress appropriately. Keep it professional, but know we have a relaxed dress code
    • We prefer to conduct interviews with cameras on. If you have concerns, please let your Recruiting Partner or Coordination partner know.

    The virtual interview

    We know video conferencing can feel unfamiliar. We'll do our best to help you adapt and create a comfortable environment.

    • Greet the interviewer with enthusiasm.
    • Keep your body language open and friendly.
    • Nod and smile to show you are listening and engaged.
    • Speak clearly. You might need to raise your voice slightly if the connection quality is not high.
    • Technical glitches can occur. Ask your interviewer to repeat themselves if necessary.
    • Feel free to ask clarifying questions.

    Your interview checklist

    01

    Before the interview

    02

    During the interview
    • Make sure you sell yourself.
    • Be specific and give a detailed account for each competency.
    • Vary your examples, as much as possible, try not to make them from only one job.
    • Be honest. No need to embellish or omit any part of your answers.
    • Bring your authentic self. We want to get to know you.

    03

    After the interview
    • Send a thank you email to your interviewer(s).
    • Be patient, our robust hiring process does take some time.

    Offer and onboarding

    Once you have completed all interviews, your recruiter will reach out to discuss next steps. If the team moves forward with an offer, your recruiter will provide that information and discuss how to proceed with the background check and onboarding.

    Learn more

    Frequently asked questions

    If for whatever reason you do not make it to another round during the recruitment process, the below FAQ will help you to navigate what happens next.

    Can I apply again to the same role? Will you reconsider my application? Will I get an email updating me I was rejected? What happens to my resume/CV? How can I request that my resume be deleted?

    Can I apply again to the same role?

    Unfortunately, candidates can only apply to the same position one time. When applying to a new role, if you are unsure if it is the same position, please compare the req ID numbers of each, they will start with an R00.

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    Will you reconsider my application?

    If you have any questions about your application after a rejection, we are more than happy to pass your questions or an updated resume to the recruiter for them to review. We cannot guarantee that all applications will be reconsidered.

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    Will I get an email updating me I was rejected?

    Once the recruiter dispositions your application you will receive an email stating we are no longer moving forward with your application.

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    What happens to my resume/CV? How can I request that my resume be deleted?

    Your resume/CV is on file with us and follows all guidelines of the PayPal Privacy Policy. If you wish to have your application data deleted, you can submit a request with us via your Candidate Home dashboard in Workday, email employeecentralcases@paypal.com or contact us at +1-855-489-0343 option 6. In Workday, click on the link to the right regarding deleting your profile. Please include your full name listed on the application and the req ID for the position you applied, it will start with an R00, on your request.

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